Why ITAD Businesses Struggle to Keep Up?
If you run an ITAD business, you know the challenges all too well. Inbound collections arrive on time, sometimes not. Assets move through auditing, refurbishment and resale, but each step lives in a different system. Spreadsheets, legacy software or disconnected tools multiply manual work, create errors and leave you scrambling to answer customer questions.
You are expected to deliver flawless compliance reports, erase sensitive data perfectly, manage multiple warehouses, keep track of stock and still grow your business. At the same time, customers demand transparency, speed, and professionalism. Anything less risks lost contracts and a damaged reputation.
Most platforms on the market make you choose: either a broad ERP that does not understand ITAD or point solutions that leave your workflow fragmented. The result is inefficiencies, frustration, missed revenue and constant fire-fighting.
Recycly is a purpose-built IT asset disposition software designed to unify all ITAD operations. It is designed to solve the problems you face every day by unifying collections, inventory, sales, contracts, compliance and reporting into a single platform. It does not just manage your operations, it makes them smoother, faster and more profitable while giving you full control and visibility over your business.
Bringing Your ITAD Business Operations Together
We know how overwhelming it can feel to bring multiple systems, warehouses, fleets, and asset types into one workflow. That’s why we built Recycly to guide you through every step, from setup to full operations, so your team can get running quickly without guesswork or disruption.
In the sections below, we’ll walk you through how Recycly helps you manage setup, bookings, CRM, contracts, inventory, eCommerce, and more, all on a single platform designed specifically for ITAD companies.
Recycly Setup Assistant: Quick Start for ITAD Companies
Starting with a new ERP doesn’t need to be complicated. Recycly’s Setup Assistant guides your team through every step, from configuring warehouses, vehicles, and asset types to setting up contracts, pricing, labels, and emails. Integrations with tools like Blancco, Aiken, Certus, ShipEngine, Xero, QuickBooks, and Sage 50 are built in, so your existing systems work seamlessly from day one.This makes setup fast and simplifies overall ITAD operations management.
With everything configured correctly from the start, your ITAD operations can leverage Recycly’s full capabilities immediately, keeping workflows efficient and your team productive.
Website, eCommerce, and Customer Bookings
Recycly ERP lets you manage multiple websites under one system, perfect for both inbound ITAD collections and outbound refurbished sales. Customer booking forms integrate directly into the CRM, capturing asset types, photos, and equipment lists that flow automatically into inbound orders.
The built-in eCommerce connects directly to inventory, enabling you to list items or entire lots online, generate quotations automatically, and accept payments via Stripe, PayPal, Adyen, Razorpay, and more. Everything runs from a single platform, giving full control over stock and workflows while delivering a seamless experience for customers.
CRM, Sales and Lead Management
Recycly centralises all leads and sales opportunities tailored to ITAD operations. Import or add leads for inbound and outbound orders, convert them into opportunities, and forecast sales accurately. Quotations are raised quickly using templates, pricing rules, and versioning. Advanced contract rules, including Fair Market Value, grading criteria, and missing accessory adjustments, can be applied automatically per asset type.
Recycly seamlessly integrates with your existing systems, ensuring asset information, customer records, and operational data flow directly into CRM and sales processes. This connectivity reduces duplication, keeps your team aligned, and allows decision-makers to track sales and asset status without switching between multiple platforms.
Advanced Contracts and Compliance
Recycly provides flexible customer contracts built around ITAD workflows. Auto-add quote items based on grading rules, missing accessories, and payout frequency. All outbound and inbound operations generate essential compliance documents automatically, supporting your ITAD compliance platform needs and reducing the risk of errors or fines. Picking Operations, Delivery Slips, Duty of Care, Inventory Reports, Data Destruction Certificates, Data Erasure Certificates, and Hazardous Inventory Reports. Every document is formatted with your branding for a professional, transparent presentation.
Collections and Inventory Management
Manage collections and drop-offs with ease, either via calendar view or directly from inbound orders. Multi-warehouse inventory, lot splitting and merging, and custom attributes for each item type give precise control over stock. Items can be barcoded, tracked through every stage, and reconciled automatically. Recycly integrates with auditing tools, ensuring detailed asset information is available at all times.
Reporting, Dashboards and Analytics
Recycly provides dashboards for a unified view across operations. Shared and personal dashboards can be customised with filters, grouping, and column selections. Data from sales, collections, inventory, eCommerce, and finance is combined in one platform, making insights clear, accurate, and actionable. GDPR compliance is built-in, so sensitive data is always secure.
Customer Portals and Visibility
Recycly gives customers access to a dedicated portal where they can e-sign quotes, comment, upload attachments, view collections, and manage their details. This transparency builds trust, reduces repetitive queries, and allows stakeholders to interact directly with the system, a capability generic ERPs rarely offer.
Invoicing and Accounting Integration
Invoices for inbound and outbound orders are raised directly within Recycly and synchronised with Xero, QuickBooks, Sage 50, or other accounting systems. Customer and nominal code synchronisation ensures accurate bookkeeping, while payments are pulled back automatically for real-time financial visibility.
HR, Fleet and Knowledgebase Apps
Recycly centralises staff and vehicle management. Timesheets, recruitment, and employee tracking are integrated with projects and tasks. Fleet management allows make, model, and registration tracking for all vehicles. A knowledgebase module lets you publish internal policies and procedures, supporting compliance and operational consistency. All apps operate from the same platform, reducing the need for separate systems.
Why Recycly ERP Stands Apart from Generic ERPs
Generic, off-the-shelf ERP platforms are designed for broad industries. They cannot account for the nuances of ITAD operations. With a standard ERP, you will face:
- Lengthy customisations just to handle asset grading, compliance reports, and multi-warehouse tracking
- High costs for consultants, coding, and ongoing maintenance
- Operational risks if custom modules fail, causing delays, errors, or compliance issues
Recycly eliminates these challenges. It is purpose-built for ITAD, with every feature, from collections and inventory to CRM, contracts, compliance, and eCommerce, designed to work together out of the box. There is no need for risky, expensive customisation. Your team starts efficiently, stays aligned, and maintains full control over every aspect of IT asset disposition.
See the difference for yourself. Schedule a demo and experience how a platform built for ITAD transforms operations, reduces risk, and drives growth.