We’re excited to announce Recycly 2026.10 This has been a fairly major release, focusing on Document Templates, Label Templates, Outbound Orders, Collections & Drop-offs, Customer Portal, Documents, Hardware Audit processing, Invoices, Messaging & Notifications, Items & Lots, Booking Forms, Calendar & Activities, and general usability, helping ITAD teams work faster and with greater visibility across operations.

Document Templates

• Continued UX improvements across the entire Document Templates workflow, making it quicker and more intuitive to create, manage and use templates.
• Improved document template comments, guidance and on-screen wording for greater clarity.
• Enhanced how document templates are populated, improving consistency and reliability when generating documents.
• Improved System Area names and filtering to make template selection clearer.
• Improved visibility of output formats and available print actions within document-related menus.
• Added the option to generate supported documents as Microsoft Word documents where appropriate.
• Improved appropriate access to Document Templates for non-administrator users.
• Enhanced document generation reliability across a range of document workflows.
• Resolved an issue where Microsoft Word templates could sometimes be presented with the wrong file extension.
• Various other UI/UX enhancements.
  

Label Templates & Printing

• Added options to include the Item Number, ID Label and Asset Type when printing labels.
• Improved the default barcode content for ID Labels to focus on the Item/Lot ID.
• Enhanced label printing reliability and consistency across supported label formats.
• Renamed several print options to make their purpose clearer.

Outbound Orders

• Improved the experience when selecting specific Items and Lots for Outbound Quotes and Orders.
• Updated button labels and selection prompts to better explain the action being performed.
• Improved multi-select guidance when adding Items and Lots.
• Made it easier to find additional Items and Lots during selection.
• Improved stability when working with large or unsaved Outbound Orders.
• Enhanced the Shipping action to make the workflow clearer and easier to understand.

Collections & Drop-offs

• New Collections now correctly remain in the Waiting stage until they are ready to be processed.
• Collections in the Waiting stage can now be deleted where appropriate.
• Users can now remove expected Items from the Items to be Collected window before processing.
• Item Summary lines with no scanned quantity can now be removed while Collections or Drop-offs are still in the Draft or Waiting stages.
• Improved default values for Item Summary locations.

Customer Portal

• Improved the overall Portal experience with more consistent layouts and navigation.
• Enhanced Portal forms to open in the expected position for a smoother user experience.
• Improved invoice document delivery to provide a more consistent experience with the main system.
• Enhanced administrator access to Portal features.
• Improved site information layout and presentation.
• Various other UI/UX enhancements.

Documents & Invoices

• Improved the Send & Print experience for invoices, including PDF document delivery.
• Enhanced document delivery consistency between Portal and back-office workflows. 
  

Hardware Auditing

• Enhanced hardware audit processing with improved handling of pre-wipe audit information.
• Improved hardware specification detection, including more reliable RAM identification for Certus users (it now handles old AND new certificate formats).
• Enhanced historical processing to improve consistency when reviewing previously imported audit data.
• Added clearer processing information, including when reports were processed, how they were processed and by whom.

Messaging & Notifications

• Improved the Send Message functionality by enumerating recipients (i.e. "followers") more clearly.
• Enhanced the Log Note functionality by enumerating recipients (i.e. "followers") more clearly.
• Improved email-related messages to make configuration issues easier to understand.

Booking Forms

• Improved Booking Forms by requiring valid combinations of contact and items' details before submission.
• Enhanced the booking experience by automatically pre-filling information for signed-in users where available.
• Improved field ordering and overall form usability.

Items & Lots

• Improved inline editing of Item and Lot weight information.
• Enhanced weight field headings and labels for greater clarity.
• Improved search totals so Item and Lot quantities are counted more accurately.
• Removed outdated shortcuts from commonly used merge fields.

Calendar & Activities

• Renamed Calendar to Calendar & Activities throughout the system for greater consistency, following our recent enhancements to Activities in the previous release.

Purchasing

• Improved the message shown when attempting to cancel a Purchase Order after items have already been received.

General Improvements

• Improved grouping options in employee and vehicle management screens to make records easier to organise.
• Improved the Employee Skills interface with clearer guidance, better ordering and a more user-friendly experience.
• Enhanced overall application stability and usability through a range of performance, reliability and interface improvements.

The above changes are now available for all customers to use (you might just need to refresh your browser).

If you have any queries do not hesitate to contact us, or simply click here to arrange a comprehensive demonstration.

- The Recycly Dev Team