DP-05 Privacy Policy

1. This privacy policy

This Privacy Policy applies to the Recycly.com website and associated services and governs data collection, retention and usage. By using an Recycly service, you agree to the data practices described in this Policy.

2. Background

Our registered address is Office 4, 340 The Crescent, Colchester, Essex, CO4 9AD. Our company registration number is 05683385.

We are also registered with the Information Commissioner's Office (ICO) ZA267446. The ICO is the UK’s independent authority set up to uphold information rights in the public interest. It promotes openness by public bodies and data privacy for individuals.

3. What information do we collect?

We will collect, store and use the following kinds of personal information:

●       Information you provide to us which identifies you as an Recycly customer or service user.

●       Information you provide us for accessing and using our products and services.

●       Site usage information which may include demographic information such as your approximate geographical location, your IP address, browser type, access times and referring website addresses;

●       Any other information that you choose to share with us, for example as a result of a customer support enquiry;

4. Using your personal information

Personal information submitted to us will be used to provide the best possible product, services and support to you. We will use your personal information to:

●       Assess and provide the products and/or services to that you have requested;

●       Verifying your identity;

●       Communicate with you in relation to your account and the Recycly service;

●       Contact you regarding other similar products we believe may benefit you or your business;

●       Personalise your experience on the Recycly.com website;

●       Diagnosing problems in our applications and website;

●       To create anonymised demographic, statistical data. It will not be possible to identify you individually, once the data has been anonymised. We will not provide your personal information to any third parties for the purpose of direct marketing.

5. Marketing

As a customer of Recycly you will be kept up to date with new and existing products that we provide, which we think may be of interest to you. If you have previously unsubscribed from our marketing emails before entering into a contractual relationship with us, please note that you will be automatically re-subscribed in order to ensure you receive all of the supporting material and additional content that we have created for our customers.

You are free to amend your preferences or unsubscribe from all marketing material at any time.

6. Sharing your personal information

In order to provide you with our service,  we may share your data with third parties:

6. Disclosures

We may be required to disclose your personal information:

●       In connection with any legal proceedings or prospective legal proceedings;

●       In order to establish, exercise or defend our legal rights;

●       due to a court order.

Except as provided in this privacy policy, we will not provide your personal data to third parties.

7. Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

Data is stored within secure data centres both in the United Kingdom and the European Union. All data is encrypted both when transmitted and when stored.

8. Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. Any changes will be compliant with current Data Protection Legislation.

9. Your rights

As a Data Subject (person whose personal data is processed under this policy) you have a number of rights under current Data Protection Legislation, including:

Right to Access: You may instruct us to provide you with a copy of any personal information we hold about you.

Right to Rectification: you may request that incorrect personal information is corrected.

Right to Erasure: you may request that your personal data is erased where it is no longer needed for the purpose for which it was collected and another lawful basis for processing does not exist.

Right to object: you may object to processing of your personal data where legitimate grounds do not exist for processing.

Right to Restrict Processing: you may request that your personal data are not processed, rather than erased, where there are grounds to continue storing the data (e.g. for legal reasons or while a dispute is resolved) but you no longer wish your data to be processed.

10. Data Retention Periods

Your basic personal information – (user account, email and contact details) will be retained for 6  years.

Any financial information will be retained for the duration of your contract and will be retained for a further 6 years, this is the default retention period for HMRC records.

The data retention period for all other data will depend on the product and service you purchase from us.

11. Contact

If you have any questions about this privacy policy or our treatment of your personal data or wish to exercise your rights in relation to your personal data, please write to us by email to:

info@Recycly.com

Or by post to:

Recycly Ltd.

340 The Crescent

Colchester

Essex

CO4 9AD

If you remain dissatisfied with how we have handled your personal data, you may wish to contact the Information Commissioner’s Office by:

●       Email: casework@ico.org.uk

●       Post: Customer Contact, Information Commissioners Officer, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

●       Phone: 0303 123 1113

●       Or by visiting the ICO website – www.ico.org.uk