Recycly User & Setup Guides

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5 articles

Returns (RMAs): credit notes, refunds and replacement orders

This article covers the money side of a customer return, once the goods are back on the RMA (Return…

Returns (RMAs): receiving items back and deciding what happens to them

This article covers what happens once the goods turn up: where the receiving screen lives, how to b…

Returns (RMAs): setting up and raising a return

A Return Merchandise Authorisation (RMA) records goods a customer is sending back to you, from firs…

Returns (RMAs): the customer pack, the RMA document and return labels

Once a return has been agreed, RecyclyERP gives the customer everything they need: the RMA (Return…

Returns (RMAs): the Returns report

This article covers the Returns report: the screen that turns every return you have raised into num…