Booking In is where you record what really came off the vehicle for a collection or drop-off, one item or lot at a time. When the collection was done in Driver Hub, "From the driver" sits at the top of the screen and shows what the driver counted, weighed and photographed at the site, so you can compare as you go.
This guide is for warehouse staff who book in collections and drop-offs.
1. The two Booking In screens
There are two ways to book in, and they record the same thing:
- Standard: a normal form. It opens as Scan Incoming Items & Lots, or as the Scan Incoming Expected Items pop-up when the collection's Items Entry Method is "Enter or import a list of individual expected items".
- Touch Screen Optimised: a full-screen screen with large buttons, made for a tablet or touchscreen on the warehouse floor. You book in one item or lot at a time, then Confirm Items.
Both open from the same button: open the collection or drop-off under Inbound > Collections & Drop-offs, then click Book In Items & Lots at the top.
2. Choosing which screen you get
- For the whole company: Settings > Inbound > Booking In > Booking-In Screen Type, either Standard or Touch Screen Optimised. Standard is the default. An administrator sets this.
- For yourself: click your name at the top right, then Preferences > Booking In Screen Type. Choose Standard or Touch Screen Optimised, or "(Use company-level setting)" to follow the company's choice. Your own choice wins over the company's.
3. "From the driver"
"From the driver" shows once the driver has sent the proof of collection from Driver Hub. It shows the same information as the Proof of Collection tab on the collection:
- Driver and Vehicle: who did the collection, and in which vehicle.
- Collected At: when the driver finished at the site.
- Arrived at Depot At: when the driver confirmed in Driver Hub that the vehicle was back at the depot with this collection on it. Hover over the label to see this explained.
- The driver's status: green for "Collected - on the vehicle", amber for "Partly collected - on the vehicle", red for "Could not collect".
- The driver's counts for each Asset Type, with any difference from what was expected shown in amber.
- Seal numbers and Load weight, when the driver recorded them.
- The driver's photos.
It is there to compare against. Nothing in it can be edited, and it changes nothing you do on the screen. A collection that did not go through Driver Hub, such as a drop-off, has no "From the driver", and the screen looks as it always did.
4. What you have booked in, and why amber shows
As you book in, a line appears under "From the driver" for each Asset Type, for example "Laptop: booked in 2 of 3 counted by the driver (4 expected)". The line updates with each item or lot you add.
A line shows in amber when:
- what you have booked in is not the same as what the driver counted, or
- what the driver counted is not the same as what was expected, or
- you booked in an Asset Type the driver did not count, which reads "not counted by the driver".
Amber is a prompt to check, never a block. It never stops you booking in. A line partway through often shows amber simply because you have not finished yet.
5. What completes the collection
Booking in is what completes the collection and sets Date/Time Received. The driver's arrival at the depot does not. "Arrived at Depot At" only tells you the vehicle is back, so a collection that has arrived but has not been booked in is still waiting for you.
6. Related guides
Read more: Setting up drivers for Driver Hub (opens in a new tab), Doing a collection, including no signal (opens in a new tab), Processing Collections / Drop-offs where the types & quantities of items is not known in advance (opens in a new tab).